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  • Company Type: Subsidiary
  • Customer Service: 1-800-378-7262
  • Founded: 1999
  • Claims: 1-800-378-7262
  • CEO: Jonathan Adkisson
  • Headquarters: San Francisco, CA
  • Employees: 3,000+
  • A.M. Best Financial Stability Rating: A+

About Esurance Insurance Company

Established in 1999, Esurance is a multiline insurance company primarily selling policies online. In fact, Esurance was one of the first companies to sell car insurance online. Today, technology is still in the forefront of the company. Their mission, stated on their website, is to create and provide insurance for the modern world®.

The Esurance Insurance Company currently has 17 offices nationwide and they offer car insurance in 43 states. The company has insured over 5 million vehicles to date. Esurance is owned by Allstate, a company that’s been in business for more than 80 years. Allstate is one of the largest property and casualty insurers in the U.S. with over $130 billion in total assets.

Esurance Insurance Products

Esurance Insurance offers coverage for both vehicles and property, however, car insurance is the company’s primary product. On Esurance’s website, customers can use the CoverageMyWay™ resource to help personalize their coverage options. Here are the main types of auto coverages for driver to choose from:

  • Medical payments
  • Personal injury protection
  • Comprehensive
  • Collision
  • Bodily injury and property damage liability
  • Uninsured/underinsured motorist liability

Customers can also choose from add-on coverages like emergency roadside assistance, rental car coverage, loan/lease gap coverage and customized parts and equipment coverage.

Esurance home insurance is another option for customers. An Esurance home insurance policy covers you against a variety of risks including damage to the home itself by a covered peril, property theft and damage and personal liability. The cost of Esurance home insurance depends on multiple factors such as the age and location of your home. To lower your home insurance premium, you may be able to take advantage of available Esurance discounts. Discount availability varies by state but some common discounts include the hail-resistant roof discount, storm shutter discount and preferred buyer discount.

Customer Service

Esurance policyholders enjoy 24/7 customer service from friendly insurance experts. To manage your policy, you can go online or call customer service. Claims can be submitted both online and over the phone as well. Esurance also offers a mobile app so customers can file claims and manage their policies on the go. Esurance strives to deliver high quality customer service, which is why most vehicle claims are settled in 10 days or less.


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